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E-Learning
Broad definition of the field of using technology to deliver
learning and training programs. Typically used to describe
media such as CD-ROM, Internet, Intranet, wireless and mobile
learning. Some include Knowledge Management as a form of e-learning.
Took awhile for the right term to come about, circa 1995
it was all called "Internet based Training", then
"Web-based Training" (to clarify that delivery could
be on the Inter- or Intra-net), then "Online Learning"
and finally e-learning, adopting the in vogue use of "e-"
during the dot com boom. The "e-" breakthrough enabled
the industry to reaise hundreds of millions from venture capitalists
who would invest in any industry that started with this magic
letter.
Electronic Performance Support System
A program that provides on demand assistance on a discrete
task. Considered to be a support tool or job aid. A good example
of an EPSS is the built in help functions of many software
programs. Term coined by Gloria Gery one of the greats
in the business.
E-mail
Short for electronic mail. The process of one user employing
a computer to send a text message to an electronic mailbox
to be retrieved and viewed by another user. Also, the message
itself. Also, the most popular form of Knowledge Management.
Many will blast an entire distribution group with a question,
and receive a dozen excellent e-mails offering answers or
help. While helpful, this unstructured form of KM doesn't
leverage or store experts and their answers.
End-to-end Solution
Term used by e-Learning companies to describe a complete set
of products and services, typically including learning management
systems, off-the-shelf content, and custom services. Don't
believe the hype. Most companies that off everything, don't
excel at anything.
Entry Behavior
The prior knowledge, skill or attitude that is a pre-requisite
to a given course, or that is assumed to be present by course
designers.
EPSS
See Electronic Performance Support System.
Ethernet
A means of connecting computers in a local area network with
high-bandwidth coaxial or optical cable connections. Sometimes
called 10baseT. This is most common network in your corporate
office -- considered to be high bandwidth and capable of great
e-learning experiences (rich video and audio, etc.).
Evaluation
The final step in the classic A-D-D-I-E model of Instructional
System Design. The evaluation phase involves formative evaluations,
evaluations of the product during development, and a summative
evaluation, the final evaluation of the effectiveness of the
training in solving the instructional problem.
Events of Instruction
The nine steps outlined by Robert Gagne that correlate to
and address the conditions for effective adult learning. In
brief, each lesson should (1) capture attention, (2) inform
the learner of the objective, (3) stimulate recall of prior
learning, (4) present material, (5) provide guidance, (6)
elicit performance, (7) provide feedback, (8) assess performance,
(9) enhance retention and transfer. A great model for instruction,
again often ignored in the world of e-learning. Also, we should
be wondering what happens when we create reusable content
objects launched independently from a LCMS -- will students
still learn from isolated chunks, or do we need a 9-step "lesson"
to be the smallest chunk for best learning results? Time will
tell.
Expert System
An artificial intelligence program in which a decision tree
is created based on an experts decision criteria. Huge
potential for KM and e-learning but unfortunately provider
companies are pooring all their money into sales and marketing
instead of R&D.
Extranet
An internal, private website that has restricted access to
certain outside users as well. For example, an organization
may create a parts Inventory web site to support their internal
manufacturing efforts, while giving read-only access to their
outside vendors who need to know when to re-supply their parts.
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